Frequently Asked Questions

A home watch service involves regular home visits and monitoring of your property while you are away to ensure it remains secure, maintained, and in good condition. This can include checking for security issues, maintenance needs, and handling any emergencies that arise.

The frequency of visits can be customized to your needs. We offer weekly and tri-weekly as well as special arrangements for more frequent checks if required.

During each visit, we conduct a thorough walkthrough of both the interior and exterior of your property. This includes checking doors and windows, looking for signs of water damage or leaks, ensuring HVAC systems are functioning properly, monitoring for pest activity, and more.

If we identify any issues during our checks, we will notify you immediately and provide a detailed report. With your approval, we can arrange for the necessary repairs or maintenance to be carried out by trusted service providers.

Yes, we offer flexible and customizable service plans to meet your specific needs. Whether you require additional checks, specific tasks, or special arrangements, we can tailor our services to suit your requirements.

Our team follows strict security protocols to ensure your property remains secure. This includes checking all entry points, setting and disarming alarm systems as needed, and ensuring that all locks and security devices are functioning correctly.

Yes, we provide 24/7 emergency response services. If an emergency arises, such as a break-in, severe weather damage, or a major system failure, we will respond promptly and take the necessary steps to secure and protect your property.

Yes, we are fully insured and bonded to provide you with peace of mind and ensure that your property is protected. Our insurance covers any potential damage or liability issues that may arise while we are caring for your home.

After each visit, we provide a detailed report that includes a summary of our findings, any issues identified, and photos if applicable. We also maintain open communication with you via phone, email, or text, based on your preference.

Yes, we specialize in managing seasonal and vacation homes. Whether you need your home opened and prepared for your arrival or closed and winterized when you leave, we offer comprehensive services to ensure your property is ready for your return.

We primarily serve the Central Ohio areas, but we are expanding and may be able to accommodate properties in nearby regions. Please contact us to see if we can assist with your specific location.

If you have any other questions or need more information, please don’t hesitate to contact us. We are here to help and provide you with the best possible home watch services.